Shipping

Which shipping methods are available?

We charge a flat rate of $5 and use the most economical and fasting shipping available so that you don't miss out on the freshness.

do you ship internationally?

We do! We will ship anywhere. If the site doesn't allow it for you then please email benjamin@premcoffeelab.com to get you taken care of.

What is the average delivery time?

Average delivery time is 3-5 business days.

Payment

Which payment methods are available?

Most all payment methods are available. We use Stripe as our payment processor.

is buying products online safe?

Your infomration upon ordering is guaranteed to be safe and secure with us. We use Stripe to process payments.

What if my payment fails?

Please email benjamin@premcoffeelab.com and we can help you out!

Orders & Returns

How do I place an order?

You place an order buy vising our store page www.premcoffeelab.com/store

how can i cancel my order?

Cancel through the confirmation email or email benjamin@premcoffeelab.com

How do i track my order?

In the confirmation email you receive after ordering there should be a "track package" button you press and it will take you to the carrier website.

Can i return my products?

If you are not completely satisfied with your beans please email benjamin@premcoffeelab.com and we will get you a fresh bag of beans or refund your money.

Still got a question? Please, don't hesitate to get in touch via our contact form. We are happy to help you!